Effective Date: May 1, 2026 · Last Updated: May 11, 2026
CycleBalance ("we," "our," or "us"), operated by Huggler Holdings LLC, a Texas limited liability company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the CycleBalance iOS application (the "App") and our website at cyclebalance.app (the "Website"). We built CycleBalance with a privacy-first philosophy: your health data stays on your device, always.
Your health data never leaves your device. CycleBalance stores all personal health information locally on your iPhone using on-device storage and on-device machine learning (Core ML). There are no servers, no cloud sync, and no third-party analytics tracking your health data.
1. Information We Collect
A. Information Stored On-Device Only (App)
When you use the CycleBalance app, you may enter personal health information such as:
Pregnancy and postpartum data (pregnancy start date, estimated due date, pregnancy outcome)
HealthKit data (with your permission): body mass, sleep analysis, blood glucose, active energy, resting heart rate, and step count
This data is stored exclusively on your device. It is never transmitted to our servers or any third party. We have no ability to access, view, or retrieve this data.
B. Information Collected via the Website (Contact & Support Forms)
If you choose to contact us through one of the forms on our Website (such as the contact form or the support form), we collect:
Your name
Your email address
The subject or topic you select (where applicable)
The content of the message you send us
This information is submitted voluntarily and processed through Formsubmit.co, a third-party form handling service that delivers the message to our support inbox. We use this information solely to respond to your inquiry.
The Website itself does not use cookies, third-party advertising trackers, behavioral analytics, or fingerprinting. We do not set any non-essential cookies, and your visit is not tracked across other websites.
2. How We Use Your Information
On-Device App Data
Your health data is used solely within the app on your device to:
Track and display your cycle patterns, symptoms, and health metrics
Provide personalized insights using on-device machine learning (Core ML)
Generate doctor-ready reports that you choose to export or share
Identify correlations between symptoms, lifestyle, and cycle patterns
All machine learning processing occurs entirely on your device. No data is sent to external servers for analysis.
Website Form Data
We use the information you provide through our contact and support forms solely to:
Respond to your question, feedback, or support request
Diagnose and resolve issues you report (e.g., bug reports)
Improve the App based on user-submitted feedback (in aggregate, never tied back to you for marketing)
We do not use this information for advertising, profiling, or unsolicited marketing.
3. Data Storage and Security
App Data
All health data entered into CycleBalance is stored locally on your device. We leverage iOS built-in security features, including:
iOS Data Protection encryption, which encrypts your data when your device is locked
App sandboxing, which prevents other apps from accessing CycleBalance data
No network transmission of health data — your information never leaves your device
Because your data is stored only on your device, if you delete the app or lose your device, your data cannot be recovered by us. We recommend using your device's built-in backup features if you wish to preserve your data.
Website Form Data
Contact and support submissions are processed by Formsubmit.co and delivered to us via email. We store this information only for as long as needed to handle your request, then archive or delete it. We do not sell, rent, or share it with third parties for marketing purposes.
4. Third-Party Services
CycleBalance is designed to minimize third-party involvement:
Health data: No third-party services have access to your health data for advertising, analytics, or tracking purposes. There are no analytics SDKs, no ad trackers, and no cloud databases connected to your health information.
Apple HealthKit: With your explicit permission, CycleBalance reads health data from Apple HealthKit (body mass, sleep analysis, blood glucose, active energy, resting heart rate, and step count). This data is used solely within the app on your device. CycleBalance does not write data to HealthKit. See Apple's Privacy Policy for details.
Apple and RevenueCat: App Store purchases are handled by Apple. CycleBalance uses RevenueCat to manage subscriptions and in-app purchases by processing purchase receipts and subscription status. Neither Apple nor RevenueCat receives your health logs from CycleBalance for this purpose, and RevenueCat does not have access to your health data. See RevenueCat's Privacy Policy for details.
Website contact & support forms: When you contact us through the Website, we use Formsubmit.co to process the submission. Formsubmit.co receives the information you submit (name, email, subject, and message) and forwards it to our support inbox. Please review Formsubmit.co's privacy policy for details on how they handle submitted data.
Web fonts: Our Website loads the Inter typeface from Google Fonts. Loading the font may cause your browser to send your IP address and user-agent to Google for that single request. This request does not set cookies, but Google may receive that request information under its own privacy practices. See Google's privacy policy for details.
On-device machine learning: CycleBalance uses Apple's Core ML framework to provide insights. All ML processing happens locally on your device. No data is sent to Apple or any other party for this purpose.
5. Data Sharing
We do not sell, trade, or rent your personal information. Because your health data is stored exclusively on your device, we are technically unable to share it.
You may choose to share data from the app (for example, exporting a PDF health report, CSV data export, or JSON backup). Any such sharing is initiated solely by you and is under your control.
We may disclose information submitted through Website contact or support forms if required by law, valid legal process, or governmental request.
6. Your Rights and Choices
App Data
Since all app data resides on your device, you have full control at all times:
Access: All your data is visible to you within the app at any time.
Deletion: You can delete individual entries within the app or delete all data by uninstalling the app.
Portability: You can export your data in multiple formats: CSV exports for spreadsheet use, JSON backups with schema versioning for full data portability, and PDF health reports for sharing with healthcare providers.
Website Form Data
You may request access to, correction of, or deletion of any information you submitted through our Website contact or support forms at any time by contacting us at Contact@cyclebalance.app. We will process your request within 30 days.
7. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:
Right to Know: You have the right to request that we disclose what personal information we have collected about you. For app data, all information is on your device and fully accessible to you. For Website form submissions, you may contact us for details.
Right to Delete: You have the right to request deletion of your personal information. App data can be deleted directly by you at any time. Website form submissions can be deleted upon request.
Right to Opt-Out of Sale: We do not sell your personal information to third parties.
Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
Legal Basis: We process Website contact and support form data based on your consent (which you provide by submitting the form) and on our legitimate interest in responding to user inquiries. App data is processed locally on your device and is not collected by us.
Data Controller: Huggler Holdings LLC, a Texas limited liability company, contact at Contact@cyclebalance.app.
International Transfers: Form submissions sent to Formsubmit.co may be processed on servers located outside your jurisdiction (including the United States). Such transfers are made under appropriate safeguards.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.
Right of Access: You may request a copy of any personal data we hold about you.
Right to Rectification: You may request correction of inaccurate personal data.
Right to Erasure: You may request deletion of your personal data.
Right to Restrict Processing: You may request that we limit how we use your data.
Right to Data Portability: You may request your data in a structured, machine-readable format.
Right to Withdraw Consent: You may withdraw consent at any time by contacting us.
To exercise any of these rights, please contact us at Contact@cyclebalance.app. We will respond to your request within 30 days.
9. Children's Privacy
CycleBalance is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information through one of our Website forms, we will take steps to delete such information promptly.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at Contact@cyclebalance.app.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. If we make material changes, we will notify you by updating the "Effective Date" at the top of this page and, where possible, through in-app notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
